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Privacy Policy

Last updated: July 22, 2026

Common Ground LLC, doing business as Common Ground Pottery (“Common Ground,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, make a purchase, book a class, join a membership, participate in our loyalty program, contact us, or otherwise interact with our services.

This policy applies to information collected through www.commongroundpottery.com, our online booking and checkout systems, customer accounts, forms, email communications, and related online services.

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1. Contact Information

Common Ground LLC
Doing business as Common Ground Pottery
10895 S Eastern Ave, Suite 160
Henderson, Nevada 89052
Email: contact@commongroundpottery.com
Phone: 725-254-5094

The website publicly offers classes, memberships, children’s programs, events, gift cards, customer accounts, and the Pottery Perks loyalty program.

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2. Information We Collect

We may collect information that you provide directly, information collected automatically, and information received from third-party service providers.

Information you provide

Depending on how you interact with us, we may collect:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Mailing address

  • Account login information

  • Booking and class-registration details

  • Membership and pricing-plan information

  • Purchase and transaction history

  • Gift-card purchase or recipient information

  • Loyalty-program participation and point balance

  • Messages, inquiries, reviews, and form submissions

  • Emergency-contact information

  • Information about a child or minor registered by a parent or guardian

  • Photo or media-consent selections

  • Any other information you voluntarily provide

Payment information

Payments may be processed through Wix Payments or another payment processor.

We generally do not receive or store your full credit-card number. Payment processors may collect card details, bank information, billing information, fraud-prevention data, and other information needed to complete transactions.

We may retain limited transaction information, such as:

  • Amount paid

  • Date and time of purchase

  • Payment status

  • Refund status

  • Last four digits or payment-method type

  • Products, plans, classes, or services purchased

Information collected automatically

When you visit the website, we and our service providers may automatically collect:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referring website

  • Pages viewed

  • Links clicked

  • Date and time of visits

  • Time spent on pages

  • Account and session activity

  • Cookie identifiers

  • Advertising or analytics identifiers

  • Diagnostic and security information

The existing website policy already states that usage data may include IP address, browser information, device details, page visits, and session activity.

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3. Information About Children

Common Ground offers classes, camps, clubs, and other activities for children.

Information about a minor should be submitted only by the minor’s parent or legal guardian, or with the parent or guardian’s authorization.

We may collect information needed to register and safely serve a child, including:

  • Child’s name

  • Age or date of birth

  • Program registration

  • Parent or guardian contact information

  • Emergency-contact information

  • Pickup instructions

  • Participation or safety information

  • Waiver and consent records

  • Photo or media-consent preferences

The website and online account system are not intended for children under 13 to independently create accounts or submit personal information without parental involvement.

If you believe a child has submitted information without appropriate parental permission, contact us so we can review and, where appropriate, delete it.

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4. How We Use Information

We may use personal information to:

  • Operate and maintain the website

  • Create and manage customer accounts

  • Process purchases and payments

  • Book and administer classes, camps, workshops, events, and studio sessions

  • Manage recurring memberships and pricing plans

  • Issue refunds, credits, and rescheduling confirmations

  • Provide gift cards

  • Manage Pottery Perks points and rewards

  • Communicate about purchases, bookings, schedule changes, renewals, pickups, and account activity

  • Respond to customer-service requests

  • Send administrative and security notices

  • Send marketing emails or promotional messages where permitted

  • Personalize customer experiences

  • Track attendance and participation

  • Maintain waiver and consent records

  • Prevent fraud, abuse, unauthorized transactions, and security incidents

  • Analyze website usage and improve our services

  • Enforce our Terms and Conditions, waivers, and studio policies

  • Comply with legal, tax, accounting, and regulatory obligations

  • Protect the rights, safety, and property of customers, staff, and Common Ground

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5. Loyalty-Program Information

When you participate in Pottery Perks, we may collect and use information about:

  • Eligible purchases

  • Points earned

  • Rewards redeemed

  • Refunds and adjustments

  • Account activity

  • Reward availability

  • Merchandise fulfillment

We use this information to administer the program, prevent misuse, correct errors, and communicate with members.

Points and rewards are connected to the customer account used for the qualifying transaction.

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6. Memberships and Recurring Payments

When you purchase a recurring membership or pricing plan, we may use your information to:

  • Create and administer the membership

  • Process recurring charges

  • Send renewal or payment-failure notices

  • Record cancellation requests

  • Provide membership benefits

  • Address rule violations or account disputes

Payment credentials may be stored by our payment processor to support recurring billing. Common Ground generally does not store complete card numbers directly.

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7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, web beacons, software-development kits, local storage, and similar technologies.

These technologies may be used for:

  • Essential website operation

  • Customer logins

  • Shopping carts and checkout

  • Booking functionality

  • Fraud prevention

  • Security

  • Remembering preferences

  • Website analytics

  • Measuring traffic and performance

  • Marketing and advertising

  • Email engagement measurement

Types of cookies

Essential cookies
Required for website operation, authentication, security, checkout, bookings, and account features.

Functional cookies
Remember preferences and improve site functionality.

Analytics cookies
Help us understand how visitors use the website.

Advertising cookies
May be used to measure campaigns, deliver relevant advertising, or track activity across websites where permitted.

You may adjust cookies through the website’s cookie banner, when available, or through your browser settings. Blocking certain cookies may prevent parts of the website from functioning correctly.

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8. Analytics and Advertising

We may use analytics and advertising tools offered by Wix or other providers.

These providers may collect information about your device, browsing activity, interactions, and approximate location. They may use cookies or similar technologies to provide measurement, reporting, personalization, or advertising services.

Depending on the tools enabled on the site, providers may include:

  • Wix

  • Google

  • Meta

  • Email-marketing providers

  • Social-media platforms

  • Other analytics or advertising services

The exact providers may change as website tools are added, removed, or updated.

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9. Email and Text Communications

We may send transactional communications relating to:

  • Account creation

  • Purchases

  • Bookings

  • Class reminders

  • Schedule changes

  • Membership renewals

  • Payment issues

  • Loyalty-program activity

  • Customer-service requests

  • Safety or policy notices

Where permitted, we may also send promotional emails or text messages.

You may unsubscribe from marketing emails using the unsubscribe link included in the message. Opting out of marketing does not prevent us from sending necessary transactional or administrative communications.

Standard message and data rates may apply to text messages.

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10. How We Share Information

We may disclose information to the following categories of recipients.

Service providers

We may share information with companies that help us operate, including providers of:

  • Website hosting

  • Online bookings

  • Customer accounts

  • Payment processing

  • Membership billing

  • Gift cards

  • Loyalty programs

  • Email and text messaging

  • Analytics

  • Advertising

  • Fraud prevention

  • Cloud storage

  • Professional services

These providers may use information only as permitted by their agreements and applicable law.

Employees and contractors

Information may be available to staff, instructors, and contractors who need it to administer bookings, classes, memberships, customer service, safety, or business operations.

Legal and safety disclosures

We may disclose information where we reasonably believe it is necessary to:

  • Comply with law, legal process, or government requests

  • Enforce agreements and policies

  • Investigate fraud or misuse

  • Protect the safety of customers, children, employees, or the public

  • Protect our rights or property

  • Respond to an emergency

Business transactions

Information may be transferred in connection with a merger, financing, sale, acquisition, reorganization, or transfer of some or all business assets.

With your permission

We may share information for another purpose when you direct us or provide consent.

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11. We Do Not Sell Personal Information

Common Ground does not sell personal information for money.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising or analytics technologies. Where applicable, you may have the right to opt out through our cookie controls or by contacting us.

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12. Photos and Videos

With permission, Common Ground may collect and use photographs, video recordings, or other media featuring participants.

These materials may be used for:

  • Website content

  • Social media

  • Advertising

  • Promotional materials

  • Studio displays

  • Educational or informational content

Photo and media use may also be governed by a separate waiver or consent form.

Parents and guardians may contact us regarding a child’s media-consent preference.

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13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • The duration of the customer relationship

  • Account status

  • Membership status

  • Transaction and tax-record requirements

  • Chargeback and payment-dispute periods

  • Safety and waiver records

  • Legal obligations

  • Fraud prevention

  • Enforcement of agreements

  • Ongoing disputes or claims

We may retain some information after account deletion where required or permitted by law.

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14. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, online transmission, payment system, or storage method is completely secure. We cannot guarantee absolute security.

Customers are responsible for protecting their account passwords and notifying us promptly of suspected unauthorized access.

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15. Your Privacy Choices

You may contact us to request that we:

  • Provide information about personal data associated with you

  • Correct inaccurate information

  • Delete certain information

  • Update communication preferences

  • Close a customer account

  • Review a child’s information submitted by a parent or guardian

  • Address concerns about cookies or advertising technologies

Some requests may be limited where information must be retained for legal, safety, accounting, fraud-prevention, contractual, or operational reasons.

We may need to verify your identity before completing a request.

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16. Nevada Privacy Rights

Nevada residents may have rights under Nevada privacy law concerning certain covered information collected through websites.

Where applicable, a Nevada resident may submit a verified request concerning the sale of covered information.

Common Ground does not currently sell covered information for monetary consideration as that term is generally defined under Nevada law.

Requests may be sent to:

contact@commongroundpottery.com

Use the subject line:

 

Nevada Privacy Request

We may request information needed to verify the request and confirm the identity of the requester.

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17. Visitors From Other States or Countries

Common Ground is located in Nevada and primarily serves customers in the United States.

Information may be processed or stored in the United States or in other locations where our service providers operate.

By using the website, you understand that privacy laws in those locations may differ from the laws where you live.

Residents of states or countries with additional privacy rights may contact us to submit a request. We will evaluate requests under applicable law.

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18. Third-Party Websites and Services

The website may link to third-party websites, social-media platforms, maps, payment pages, or other external services.

We do not control those third parties and are not responsible for their privacy practices. Review their privacy policies before providing information to them.

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19. Changes to This Policy

We may update this Privacy Policy to reflect changes in:

  • Our business

  • Website features

  • Vendors

  • Data practices

  • Legal requirements

The revised policy will be posted on this page with a new “Last updated” date.

Material changes may also be communicated through email, website notices, account notifications, or other reasonable methods.

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20. Contact Us

Questions, concerns, or privacy requests may be sent to:

Common Ground Pottery
Common Ground LLC
10895 S Eastern Ave, Suite 160
Henderson, Nevada 89052

Email: contact@commongroundpottery.com
Phone: 725-254-5094

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